Posts Tagged ‘ken Burnett’

Fundraising work of unparalleled genius

Wednesday, March 17th, 2010

The other day I got pleasant surprise in the form of an email from Sofii – a website set up by Ken Burnett as “The Showcase of Fundraising Innovation and Inspiration.”

The email features a best of the best list of work since Sofii was set up.  The item that brought a smile to my face was the RSPB brand stretch campaign I did when I was creative director of Cascaid (an agency now no longer with us).  I’d love to take all the credit, but I had help, notably from a very stylish art director (take a bow Angela Coster) and a clever writer (Selina Heathcote).

There is a great deal more to the RSPB than bird watching – it’s Europe’s biggest conservation society.  It protects huge swathes of British countryside, advises more than one government on matters such as climate change, fish stocks and coastal protection.  It is responsible for projects of breath-taking scale – it bought the logging rights to a rainforest in order not to log it, but to let it grow back to its former glory over the next hundred years or so.  How many charities could conceive a project that huge?

When we met, the RSPB had realised that, in order to grow its membership, it would have to grow public understanding of what it does.  In other words, how do you get normal people to join an organisation full of twitchers?

Our solution was a campaign that focused on those special times when nature unexpectedly intrudes on your life.  We called it an RSPB moment.  It could be an amazing sunset, the sighting of an urban fox, a special tree, a child’s fascination with an insect, or (of course) an encounter with a bird.  We made extensive use of the RSPB’s fabulous picture library – and the work that followed was simply breathtaking. Each ad, or mail-pack, was a moment in itself.

We took this thought into direct mail, press ads and online. People were invited to share their moments with each other on a microsite. The outpouring that followed was overwhelming. The moment’s campaign had touched a real nerve.

The stories that people gave us were funny, inspiring and at times very moving. For example, the woman who had gone profoundly deaf suddenly discovering that she could hear again from the cries of a kestrel hovering over her doorstep.

Sofii does what it says on the tin.  It showcases examples of great fundraising work, mostly from the present, but every so often it includes some real gems from the past where the thinking is still tellingly relevant.

IIf you’re wondering about the other featured work, have a look: WWF Canada, Amnesty, Dogs Trust, Oxfam, Breakthrough India, Agnes Holliday and Rebecca Brown, Station WNED, Muscular Dystrophy Group, and St Paul.

Anyone considering a career in fundraising would be instantly seduced by the work they saw on Sofii.  More importantly, so would (and were) donors.  The question is, why don’t we see work of this standard being produced more often by agencies and their clients?

Truth is we all try, but it’s harder than it looks.  The more people who get involved, the harder it becomes.  Every so often, all the right elements come together – right clients, right work, right time – and you end up with something exhilarating and wonderful. Sometimes I think we’re a little like surfers waiting for the perfect wave, enthused by the memory of the almost perfect one that came before.

Why it’s worth learning to write for Twitter

Wednesday, August 19th, 2009

When I look at my Twitter-stream, I find that there are some people whose tweets regularly stand out. They offer a beguiling mix of information and wit that burst onto my screen like verbal fireworks. Beautifully formed thoughts that give the impression of having just rolled effortlessly off the keyboard.

A friend of mine, Mark Wnek, who moved out to The States to become Chief Creative Officer of Lowe NY, is a masterful Twitter writer.  He’s got a brilliant mind, a razor sharp wit and doesn’t suffer fools. His tweets sometimes read like the verbal assaults of an ego-maniac, but they’re always underpinned by self-deprecation and humanity.  Love him or hate him, his tweets are a joy to read. How the hell does he do it?

Well, for starters he’s a copywriter with 25 years experience behind him. A writer who’s taken years to learn his craft.  If you come from a background of press ad and poster writing, you can’t help but feel at home on Twitter.  (The optimum length for a poster headline is 6-8 words.)

For the would-be Mark Twain of Twitter there’s a lesson in this: follow the right people. Make sure you read at least some top quality tweets each day for inspiration.

But, like the spoken word, tweets barely even exist before being swept away by a never-ending torrent of newer posts.  Does it really matter what you write? Well, unless you’re happy talking to yourself, yes it does.

So, what makes a good tweet?

It’s a remarkably difficult question to answer.  Inevitably, it’s a combination of factors: brevity; wit; interesting information; timing; personality.

If you have  established an engaging tone of voice, then a few words from you can have a huge impact.  Stephen Fry, for example, sounds witty saying almost anything.  Easy if you’re him, but since you’re not, you’ll have to work at it.

If you’re tweeting on behalf of your charity, you need to ask yourself:

1. Are your tweets the optimum length?
2. What should the mix of messages be?
3. How often is it okay to ask for support?
4. How do you write a tweet that will get re-tweeted?
5. How do you track your tweets?

(Answers at the end.)

There are some tweeters who come totally left of field.  One of my favourites is Drsamueljohnson.  He (or she?) writes every tweet in the style of the esteemed 18th century author.  Believe it or not, it works.  The tweets are unmistakable and often hilarious.

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One of the ways to become a good writer on Twitter is to become a good listener.  What I mean by this is learning to spot subtext.

There is a constant stream of people ready to denounce Twitter for being banal.  Even Ken Burnett recently, rather wickedly, described Twitter as ‘drowning in a sea of trivia’.  He was being deliberately provocative, I know, but the point I want to make back to Ken is: learn to read between the lines, you’ll get a lot more out of it.

For example, I saw a tweet the other day from someone who’s a real social media ‘pro’, which read (I’m paraphrasing):

“Goodness it’s 3.30, where has the time gone?”

Can you get more trivial than this?

Think about it again.

This is a guy who keeps up a pretty constant stream of tweets and has a huge following.  He’s been off air for hours.  His tweet is telling me that he’s back (sorry if he ignored me in the interval); he’s telling me that he’s up for a chat; he’s telling me that he’s been incredibly busy; he’s saying hello.  Trivial?  I don’t think so.

There is another reason it’s worth honing your craft when it comes to Twitter writing.  It will make you a better writer – period.  Being brief, concise, witty, attractive and informative all leads to writing that is more effective.  If you can write for Twitter, you can write for anything.

Now, back to those questions I posed earlier.  You can get the answers to all of them, plus a whole heap of really useful tips, at Writing For Twitter, the course I’m running on 5th October.  Hope to see you there.

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